How to Cancel Uber One: A Step-by-Step Guide for Members

Uber One is a subscription-based membership service that offers benefits like delivery fee savings, ride discounts, and exclusive promotions. While the program is convenient for frequent users, not everyone finds it worth the monthly or yearly fee in the long run.

If you’re among those evaluating your expenses and wondering how to cancel Uber One, our comprehensive guide will walk you through the process with clarity and confidence.

What Is Uber One?

Uber One is a monthly or annual membership offered by Uber. It provides users with various perks, including:

• Zero delivery fees on Uber Eats orders over a minimum amount
• 5% off eligible rides and deliveries
• Top-rated drivers and priority support

This membership is aimed at loyal Uber users who regularly rely on the platform for commuting and food delivery.

Why People Choose to Cancel Uber One

Users may cancel their membership for several reasons:

• Reduced usage of Uber Eats or Uber rides
• Exploring alternative delivery or ride services
• Budgeting and cutting monthly costs
• Trial period ending without long-term interest

Regardless of the reason, the process to cancel Uber One is straightforward and can be completed within minutes.

Things to Know Before You Cancel

Before moving forward with cancellation, keep the following in mind:

• If you’re on a free trial, canceling before the trial ends will prevent automatic billing.
• If you cancel mid-cycle, benefits continue until the end of the billing period.
• You can rejoin Uber One anytime in the future if you change your mind.

Knowing these facts helps you plan and avoid surprise charges.

Step-by-Step: How to Cancel Uber One in the App

To cancel your Uber One membership via the Uber app, follow these steps:

1. Open the Uber app on your mobile device.
2. Tap on your profile icon located in the bottom right corner.
3. Scroll down and select the “Uber One” option.
4. Tap on “Manage Membership.”
5. Choose “End Membership.”
6. Follow the confirmation prompts to finalize the cancellation.

Once confirmed, you will see a message indicating the membership will end at the end of the current billing cycle.

Table: Uber One Cancellation Steps Overview

Step Number	Action	Details
1	Open the Uber App	Available on iOS and Android
2	Tap Account/Profile Icon	Located in the bottom-right corner
3	Navigate to Uber One	Found in the list of account options
4	Tap Manage Membership	Brings up cancellation and management tools
5	Select End Membership	Initiates the cancellation process
6	Confirm and Submit	Finalize your request

Canceling Through the Web Version

If you don’t have access to your mobile app, you can also cancel via the browser:

1. Visit the official Uber website and log into your account.
2. Navigate to the Uber One section in your profile settings.
3. Click on “Manage Membership.”
4. Choose the “End Membership” option.
5. Follow the prompts to complete the cancellation.

The process is nearly identical to the mobile app, just optimized for desktop users.

Refund Policy and Billing Questions

Uber One typically does not offer refunds for unused portions of a billing cycle. However, certain conditions may apply depending on your region or if an error occurred.

Key points to remember:

• Monthly fees are non-refundable after cancellation.
• Annual plans also do not provide pro-rata refunds unless legally required.
• You retain your benefits until the current billing period ends.

Always double-check your billing cycle to avoid unnecessary charges.

What Happens After Cancellation?

Once you cancel Uber One:

• Your benefits will remain active until your current subscription period ends.
• You won’t be charged for the next cycle.
• You may receive a cancellation confirmation email.
• Your account remains active for using Uber services without membership perks.

This ensures you still have access to the core Uber and Uber Eats features.

How to Cancel Uber One Free Trial

Many users start with a free trial. To avoid automatic charges, cancel before the trial ends:

1. Follow the same steps mentioned earlier for canceling via the app or web.
2. Confirm the end of trial message.
3. Check your email for a confirmation of cancellation.

Remember: once the trial converts to a paid plan, cancellation policies for billing apply.

Common Issues and Troubleshooting

Some users report minor hiccups when attempting to cancel. Here’s how to handle them:

• App Not Showing Membership Options: Make sure the app is updated to the latest version.
• Can’t Log In: Reset your password or use the web version.
• No End Membership Option: Contact Uber customer support via the Help section.

In most cases, issues are resolved quickly with app updates or a customer service ticket.

Alternatives to Uber One

If Uber One no longer suits your needs, there are alternatives:

• Instacart+: For grocery deliveries with free delivery and lower fees.
• DashPass (by DoorDash): Offers similar food delivery perks.
• Amazon Prime: Includes grocery and retail delivery benefits.
• Lyft Pink: For frequent Lyft riders, offering discounted rides and priority service.

Choosing the right service depends on your usage patterns and lifestyle preferences.

FAQs

How do I know if my Uber One membership is canceled?

After you cancel, you’ll receive a confirmation in-app and by email. You can also check under “Membership” to confirm it ends after the current cycle.

Will I lose my benefits immediately after canceling?

No. Your benefits remain available until the end of your current billing cycle.

Can I rejoin Uber One after canceling?

Yes, you can re-subscribe at any time through the same Uber One section in the app.

What if I was charged after canceling?

Contact Uber customer service through the Help section to dispute any unexpected charges.

Can I cancel Uber One during a free trial?

Yes. Just make sure to cancel before the trial ends to avoid being charged.

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Conclusion

Knowing how to cancel Uber One is simple, quick, and requires just a few steps whether you use the app or website. Whether you’re reassessing your expenses or simply trying out a different service, understanding the cancellation process ensures that you’re in control of your subscriptions.

If you’re uncertain about canceling, consider pausing or revisiting your usage before making a final decision. Either way, being informed helps you avoid unwanted charges and manage your digital subscriptions wisely.

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Meta Description: Looking to stop your subscription? Learn how to cancel Uber One with step-by-step guidance, policy insights, and what to expect post-cancellation.